A printer filed a small claims action against a customer for
non-payment of a printing order. The dispute occurred because printer used the
prior year’s date on the material produced instead of the current year’s date.
The printer defended the bill saying that the content was supplied by the
customer and any error the customer’s fault. The customer resisted by insisting
that the printer should have sent a proof to the customer for review prior to
printing. Applying law, the court, in Mek v DePaul 2013-Ohio-4486, said that
when parties have agreed about issues critical to the transaction, the courts
will determine the meaning of ambiguous terms according to the parties’ mutual
understanding, the custom and practice in the trade or community, or other
established legal principals. Applying
this rule, the court said that since the contract did not provide for a proof
and since the contract specified that all terms were in the writing, the customer
was out of luck and judgment was affirmed for the printer. IMPACT: Even if
contracts are clear, perhaps consumer transaction should be drafted go above
and beyond. Businesses should try to draft consumer contract at a standard way
above the minimum in order to avoid the chance of having to litigate consumer
collections.
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